Shipping Policy

Zen Herbal Wellness

At Zen Herbal Wellness, we are committed to providing fast, safe, and reliable delivery across India.

Shipping Charges

  • Flat Shipping Fee: ₹50 on orders below ₹999

  • Free Shipping: On all orders above ₹999 within serviceable pin codes

Order Processing Time

  • Cut-off Time: Orders placed before 12:00 PM (Monday – Saturday) are processed the same day

  • Processing Time: Orders are processed within 1–3 business days (excluding Sundays and public holidays)

  • Shipping Confirmation: You will receive a confirmation email with tracking details once your order is dispatched

Estimated Delivery Time

Delivery timelines depend on your location and courier service availability:

  • Standard Delivery: 1–5 business days after dispatch

  • Delivery delays may occur due to weather, logistics issues, or high order volumes

Product Authenticity

  • Batch numbers and packaging may vary based on stock availability

  • All products sold by Zen Herbal Wellness are 100% genuine and sourced from verified suppliers

No Resale Policy

Purchasing products for resale or commercial distribution is strictly prohibited.
If we identify resale activity, Zen Herbal Wellness reserves the right to:

  • Cancel orders

  • Restrict or block future purchases

  • Suspend or permanently close the customer account

Data Privacy & Security

To provide seamless service, we collect limited customer data. Zen Herbal Wellness follows strict security measures to protect your personal information. Please refer to our Privacy Policy for more details.