Privacy Policy

Zen Herbal Wellness
Last Updated: 30.01.2025

This Privacy Policy explains how Zen Herbal Wellness (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, use our services, or make a purchase from www.zenherbalwellness.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date on this page.

How We Collect and Use Your Personal Information

We collect personal information to provide, improve, and secure our Services. This information may be collected directly from you, through cookies, or from third-party partners.

Information We Collect

Information You Provide

We may collect:

  • Name, email address, phone number

  • Billing and shipping address

  • Order and payment confirmation details

  • Account login details

  • Shopping preferences (cart, wishlist)

  • Customer support communications

Providing this information is necessary for processing orders and providing support.

Information Collected Automatically

We use cookies and tracking technologies to collect:

  • Device and browser type

  • IP address

  • Pages visited and time spent

  • Website interaction data

You may control cookie settings through your browser. Disabling cookies may limit some site features.

Information from Third Parties

We may receive information from:

  • Payment processors (transaction confirmations)

  • Shipping and logistics partners

  • Advertising and analytics providers

We do not receive or store full payment card details.

How We Use Your Information

We use your data to:

  • Process orders and payments

  • Deliver products

  • Provide customer support

  • Improve our website and services

  • Send updates, offers, and marketing communications

  • Prevent fraud and ensure security

We do not sell your personal information.

How We Share Your Information

Your data may be shared with:

  • Payment gateways

  • Delivery and logistics partners

  • Website hosting and analytics providers

  • Legal authorities when required by law

  • Business partners in case of merger or acquisition

All partners are required to protect your information.

User-Generated Content

If you submit reviews or comments publicly, that information may be visible to others. We are not responsible for how third parties use such content.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

Children’s Privacy

Zen Herbal Wellness does not knowingly collect data from individuals under 16 years of age. If such information is discovered, it will be removed.

Data Security & Retention

We take reasonable steps to protect your personal data. We retain information only as long as necessary for legal, business, and service purposes.

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (subject to legal requirements)

  • Opt out of marketing emails

  • Request a copy of your data

To exercise these rights, contact us at support@zenherbalwellness.com

International Users

If you use our Services outside India, your data may be processed in other countries. We ensure compliance with applicable data protection laws.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Zen Herbal Wellness
📧 support@zenherbalwellness.com
🌐 www.zenherbalwellness.com